Privacy Policy

1. General Information

Dynamica Soft d.o.o. is committed to protecting your personal data and handling it in compliance with the EU General Data Protection Regulation (GDPR).

2. Data Collection and Use

We only collect and process personal data necessary for providing our services:

• Contact details (name, email, phone)
• Business information required for project execution and invoicing
• Technical data (IP address, browser type, access times)

Purpose of Processing:

• Responding to inquiries and providing proposals
• Contract fulfillment and project delivery
• Ensuring website and IT system security
• Compliance with legal obligations

3. Legal Basis

• Consent (Art. 6(1)(a))
• Contract performance (Art. 6(1)(b))
• Legal obligations (Art. 6(1)(c))
• Legitimate interest (Art. 6(1)(f))

4. Data Storage and Retention

Personal data is stored only as long as necessary to fulfill contractual or legal obligations. Data is deleted when no longer required.

5. Data Sharing

We do not sell or rent personal data. Data may be shared with trusted partners or subcontractors solely for service delivery, under GDPR-compliant agreements.

6. Cookies and Analytics

Our website may use cookies and standard analytics tools. You can manage or disable cookies in your browser settings.

7. Data Security

We implement appropriate technical and organizational measures to protect personal data, in line with ISO/IEC standards and GDPR requirements.

8. Your Rights

• Access your data (Art. 15 GDPR)
• Rectify incorrect data (Art. 16 GDPR)
• Erase your data (Art. 17 GDPR)
• Restrict processing (Art. 18 GDPR)
• Data portability (Art. 20 GDPR)
• Object to processing (Art. 21 GDPR)
• Withdraw consent anytime (Art. 7(3) GDPR)

Requests can be sent to the contact addresses below.

9. Contact for Data Protection

Dynamica Soft d.o.o.
Ulica Igmanska bb, 71000 Sarajevo, Bosnia and Herzegovina
📧 info@dynamicasoft.io